• Posted by CERC India
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10 tips to be a better consumer

When you purchase a product or service, you have to ensure you are making a safe and wise choice. A lot goes into being a better consumer. Described below are 10 ways you can be one.Consumer tips

  1. Do research: Whether you are shopping online or purchasing a product from a local store, see that you buy from a reputable seller. Seek recommendations from friends and check reviews online. The same goes for hiring services, whether you are looking for a good doctor or a good school.
  2. Never allow yourself to be pressurised: Don’t succumb to telemarketing tactics or rush into a purchase decision online because you are told there is only one product left in stock.
  3. Read the fine print: It is important to get into the details of contracts, warranties and return policies. Read the operating instructions before using a new product.
  4. Preserve all documents: Keep a copy (even a digital one will do) of all important documents such bills of purchase and insurance policies.
  5. Be eco-friendly: Buy local and don’t buy unnecessary items, even if they are on sale. Buy eco-friendly products and carry your own shopping bag to avoid using paper bags. Say no to plastic. Repair, reuse, sell or donate products to keep them out of landfills.
  6. Be safety conscious: Keep yourself updated about product recalls and safety information. When you are using a new product read up the safety instructions.
  7. Protect your information: Safeguard your personal and financial details. Do not reveal them on the phone or on unknown websites.
  8. Check your bank statements regularly: This is essential to ensure no unauthorised transaction has taken place.
  9. Seek redressal: Reporting and complaining about a defective product or deficient service is not just your right – it’s your responsibility. Safety issues, unfair policies and scams will come to light only if consumers report them.
  10. Know your rights: Indian consumers have the right to information, right to safety, and right to seek redressal, among other rights.

Sources: www.everythingzoomer.com, www.thedigeratilife.com, livelearn.ca

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