- Posted by CERC India
- Posted in APRIL
10 tips to be a better consumer
- Do research: Whether you are shopping online or purchasing a product from a local store, see that you buy from a reputable seller. Seek recommendations from friends and check reviews online. The same goes for hiring services, whether you are looking for a good doctor or a good school.
- Never allow yourself to be pressurised: Donâ€™t succumb to telemarketing tactics or rush into a purchase decision online because you are told there is only one product left in stock.
- Read the fine print: It is important to get into the details of contracts, warranties and return policies. Read the operating instructions before using a new product.
- Preserve all documents: Keep a copy (even a digital one will do) of all important documents such bills of purchase and insurance policies.
- Be eco-friendly: Buy local and donâ€™t buy unnecessary items, even if they are on sale. Buy eco-friendly products and carry your own shopping bag to avoid using paper bags. Say no to plastic. Repair, reuse, sell or donate products to keep them out of landfills.
- Be safety conscious: Keep yourself updated about product recalls and safety information. When you are using a new product read up the safety instructions.
- Protect your information: Safeguard your personal and financial details. Do not reveal them on the phone or on unknown websites.
- Check your bank statements regularly: This is essential to ensure no unauthorised transaction has taken place.
- Seek redressal: Reporting and complaining about a defective product or deficient service is not just your right â€“ itâ€™s your responsibility. Safety issues, unfair policies and scams will come to light only if consumers report them.
- Know your rights: Indian consumers have the right to information, right to safety, and right to seek redressal, among other rights.
Sources: www.everythingzoomer.com, www.thedigeratilife.com, livelearn.ca