Feb.18: TALL TALK
- Posted by CERC India
- Posted in February
Rasna – Just bragging
A leaflet for the beverage brand Rasna made tall claims. It said Rasna was ‘Made in Gujarat, loved by the world’, ‘India’s most trusted family owned brand’ and ‘World’s largest selling instant drink concentrate’. We complained to the Grievances Against Misleading Advertisements (GAMA) portal.
The advertiser defended the claims and said they were fully substantiated. It said it wished to pursue the Informal Resolution of Complaints Procedure. However, neither did the company pursue that route nor did it submit any evidence in support of its claims. No product manufacturing location details, world-wide consumer base or market share data was submitted. Advertising Standards Council of India (ASCI) upheld our complaint. It concluded that the claims were not substantiated with any assessment and certification by independent market research organisations. Hence, they were misleading by exaggeration and contravened provisions of Chapters I.1 and I.4 of the ASCI Code. Subsequently, the advertiser withdrew the advertisement.
Absence of proof