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A Student’s Struggle for Fairness
For Ms. Anushka Bhatt, enrolling in the BA LIB course on 6th May 2025 was an important step toward her future. She paid ₹25,000 with hope and trust. But soon, her circumstances changed, and she applied for admission cancellation on 6th June 2025. What she expected was a simple refund of her fees. Instead, silence followed. Despite repeated calls and reminders, the institute failed to respond, leaving her anxious and uncertain.
For Ms. Anushka Bhatt, enrolling in the BA LIB course on 6th May 2025 was an important step toward her future. She paid ₹25,000 with hope and trust. But soon, her circumstances changed, and she applied for admission cancellation on 6th June 2025. What she expected was a simple refund of her fees. Instead, silence followed. Despite repeated calls and reminders, the institute failed to respond, leaving her anxious and uncertain.
Feeling unheard, Anushka turned to the Consumer Education and Research Society (CERS), Ahmedabad, an organization dedicated to standing up for consumer rights. CERS intervened firmly, demanding accountability and a fair resolution.
At last, through persistent efforts, Anushka received a full refund of ₹25,000.