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Refund Secured After a Canceled Flight
For Mr. Armanbhai Oza, booking an Air India ticket through Easy Trip on 29th October 2024 was the first step toward his planned journey on 9th December 2024. But his travel plans came crashing down when the airline canceled the flight. What followed was even more frustrating—despite repeated calls and reminders, Easy Trip failed to process his refund. Days turned into weeks, and the silence left him feeling cheated and helpless.
For Mr. Armanbhai Oza, booking an Air India ticket through Easy Trip on 29th October 2024 was the first step toward his planned journey on 9th December 2024. But his travel plans came crashing down when the airline canceled the flight. What followed was even more frustrating—despite repeated calls and reminders, Easy Trip failed to process his refund. Days turned into weeks, and the silence left him feeling cheated and helpless.
Determined not to let his hard-earned money vanish, Mr. Oza approached the Consumer Education and Research Society (CERS), Ahmedabad. CERS intervened, firmly demanding accountability and resolution.
At last, after persistent efforts, Mr. Oza received his full refund of ₹26,500.