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CERS MEDIATES – CA – NOV 14
CERS MEDIATES We strive to resolve consumer complaints through mediation before we resort to legal action. If you have a complaint, email it to: complaints@cercindia.org. Given below are a few of the complaints resolved recently. CHEESY EXPERI..
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CERS SETTLES IN COURT – CA – NOV 14
CERS SETTLES IN COURT When mediation efforts fail, CERS files a complaint as the first litigant supporting the consumer right through the legal process. AGONISING WAIT ONGC, PF dept pulled up for denying widow pension for 16 years Inderjeet Sa..
- Posted by CERC India
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PUBLIC INTEREST – CA – NOV 14
Bank liable if an employee dupes customers When a bank employee colludes with a dealer or service provider, resulting in consumers getting duped, the aggrieved customers can take the bank to task under the Consumer Protection Act. When Khushal..
- Posted by CERC India
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CERC NEWS – CA – NOV 14
Vital role of consumer organisations in emerging markets Mr Walter Vieira, Chairman of CERS, spoke at the World Marketing Summit (WMS) held in Tokyo on 24 September 2014 on how consumer organisations can help increase consumer orientation in e..
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FEEDBACK – CA – NOV 14
FEEDBACK I have been reading your publications regularly for many years. I wonder whether you can give me the correct picture on service charges levied by restaurants. They charge service tax on the entire bill without showing service charge s..
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NEWS FLASH – CA – NOV 2014
NEWS FLASH Food giants to stop targeting kids in ads Top food and beverage firms, including Mondelez, McDonald’s, Nestle, PepsiCo and Kellogg, have committed to stop advertising and promotional activities targeted at children below 12 ye..
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HEALTH FEATURE – CA – NOV 14
Chronotherapy: The science of timing drugs to our Body Clock Doctors are becoming increasingly interested in the science of chronotherapy – aligning medical treatment to our circadian rhythm or natural Body Clock. Cancer and rheumatoid a..
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TALL TALK – CA – NOV 2014
Ayurvedic weight loss remedies promise the moon Probably because they find dieting and exercising tough, some overweight people resort to Ayurvedic weight loss remedies hoping for a quick and easy solution to their problem. Widely advertised, ..
- Posted by CERC India
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IN A CAPSULE – CA – NOV 2014
IN A CAPSULE Eating curry can help beat dementia Lovers of spicy Indian food could be better equipped to ward off dementia, research suggests. Tumerone, a compound in the aromatic spice turmeric, a key ingredient in most curries, may hold the ..
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SAFETY FIRST – CA – NOV 2014
Avoid these OTC drugs during pregnancy Mothers-to-be get headaches and upset stomachs just like everyone else. But some over-the-counter (OTC) remedies pose risks to the developing fetus. Pregnant women should be extremely cautious about takin..
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ENVIRONMENT SNIPPETS – CA – NOV 14
ENVIRONMENT SNIPPETS Solar energy could become largest source of electricity Efficient use of two technologies could lead to the Sun becoming the largest source of electricity for the world. Also, increased use of solar technologies could prev..
- Posted by CERC India
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FROM THE LAB – CA OCT – 2014
Are instant noodles unhealthy? Instant noodles are quick and easy to make and a hit with children. They are advertised as being ‘wholesome’ and ‘delicious’. Some common claims are that they are ‘made of whole wh..
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CONSUMER TIPS – CA SEP 14
CONSUMER TIPS How to Keep Your Personal Data Secure Online The internet offers many opportunities and useful information at our fingertips. We download content, make online transactions and use social networking sites. While doing all this we ..
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EMPOWERED CONSUMER – CA – SEP14
Have a complaint? Go on Twitter N Saroja, a resident of Ahmedabad, had a prepaid Airtel card which she wanted to convert to postpaid. She submitted all relevant documents and was told that the address would be verified over the phone. When she..
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THE LAW SAYS SO – CA SEP 14
Can an appellate authority grant conditional stay? The Consumer Protection Act requires a party challenging an order in appeal to deposit a prescribed amount at the time of lodging the appeal. In the case of appeals to the National Commission,..
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CERS SETTLES IN COURT – CA SEP. 2014
CERS SETTLES IN COURT GETTING PETTY Postal authorities made to cough up PPF deposit interest Saurin S. Dalal opened a public provident fund (PPF) account in a post office. The scheme was for 15 years and ended in 2003. Dalal extended it by fiv..
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PUBLIC INTEREST – CA SEP. 14
PUBLIC INTEREST LPG cylinder blasts: Consumers get up to Rs. 40 lakh risk cover Around 10,000 incidents of LPG cylinder explosions occur in the country every year. However, most consumers are unaware that they are entitled to up to Rs. 40 lakh..
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CERS MEDIATES – CA – SEP – 14
CERS MEDIATES We strive to resolve consumer complaints through mediation before we resort to legal action. If you have a complaint, email it to: complaints@cercindia.org Given below are a few of the complaints resolved recently. RIGHTING A WRO..
- Posted by CERC India
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TALL TALK – CA SEP 14
TALL TALK Educational institutes excel in exaggeration! The competition among educational and coaching institutes is stiff. But that’s no reason for making false and misleading claims. For instance, Ace Edutech claims that it will give:..
- Posted by CERC India
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Send your complaints
CERC is here to help consumer complaints. The complainant should first write to the opposite party and only if the complaint is not resolved satisfactorily within a reasonable time, should forward it to CERC along with all relevant documents a..
- Posted by CERC India
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