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FOOD FUNDAS – CA – NOV 14

How to recognise quality chocolate Though many chocolates are tasty, they are not exactly what connoisseurs refer to as quality chocolate. Here are some guidelines on discerning good quality chocolate: Ingredients: Good chocolate will have coc..

PUBLIC INTEREST – CA – NOV 14

Bank liable if an employee dupes customers When a bank employee colludes with a dealer or service provider, resulting in consumers getting duped, the aggrieved customers can take the bank to task under the Consumer Protection Act. When Khushal..

CERC NEWS – CA – NOV 14

Vital role of consumer organisations in emerging markets Mr Walter Vieira, Chairman of CERS, spoke at the World Marketing Summit (WMS) held in Tokyo on 24 September 2014 on how consumer organisations can help increase consumer orientation in e..

FEEDBACK – CA – NOV 14

FEEDBACK I have been reading your publications regularly for many years. I wonder whether you can give me the correct picture on service charges levied by restaurants. They charge service tax on the entire bill without showing service charge s..

NEWS FLASH – CA – NOV 2014

NEWS FLASH Food giants to stop targeting kids in ads Top food and beverage firms, including Mondelez, McDonald’s, Nestle, PepsiCo and Kellogg, have committed to stop advertising and promotional activities targeted at children below 12 ye..

HEALTH FEATURE – CA – NOV 14

Chronotherapy: The science of timing drugs to our Body Clock Doctors are becoming increasingly interested in the science of chronotherapy – aligning medical treatment to our circadian rhythm or natural Body Clock. Cancer and rheumatoid a..

TALL TALK – CA – NOV 2014

Ayurvedic weight loss remedies promise the moon Probably because they find dieting and exercising tough, some overweight people resort to Ayurvedic weight loss remedies hoping for a quick and easy solution to their problem. Widely advertised, ..

IN A CAPSULE – CA – NOV 2014

IN A CAPSULE Eating curry can help beat dementia Lovers of spicy Indian food could be better equipped to ward off dementia, research suggests. Tumerone, a compound in the aromatic spice turmeric, a key ingredient in most curries, may hold the ..

SAFETY FIRST – CA – NOV 2014

Avoid these OTC drugs during pregnancy Mothers-to-be get headaches and upset stomachs just like everyone else. But some over-the-counter (OTC) remedies pose risks to the developing fetus. Pregnant women should be extremely cautious about takin..

TALL TALK – CA – OCT 2014

Madhuri’s Maggi ad misleads All of you must have seen the ads of Madhuri Dixit having fun exercising with her family and playing football with other moms and kids in the recent, frequently aired Maggi television commercials (TVCs). The ..

FROM THE LAB – CA OCT – 2014

Are instant noodles unhealthy? Instant noodles are quick and easy to make and a hit with children. They are advertised as being ‘wholesome’ and ‘delicious’. Some common claims are that they are ‘made of whole wh..

FEEDBACK – CA – OCT – 2014

Johnson & Johnson has pledged to remove triclosan from all its adult products by the end of 2015. The company says none of its baby products currently contain the ingredient. I would like all companies in India to take a similar pledge. I ..

CERC NEWS – CA – OCT 2014

CERC suggests sixth right in RBI Charter of Customer Rights The Reserve Bank of India (RBI) has prepared a Charter of Customer Rights and invited comments and suggestions. CERC has submitted its comments and suggested a sixth right. The five r..

ENVIRONMENT SNIPPETS – CA – OCT 2014

ENVIRONMENT SNIPPETS Water ATMs bring smiles in Rajasthan An Indian energy major and modern technology have combined to bring about a revolution in two districts of Rajasthan that were infamous due to the scarcity of potable water. Thanks to w..

FINANCE – CA – OCT 2014

Misreporting by banks can hurt your credit rating Did you know that ignoring an unsolicited credit card and not paying the annual renewal fee can land you in the defaulter’s list? In the case of unsolicited cards or non-receipt of card ..

SAFETY ISSUE – CA – OCT 2014

Furniture can tip over and injure kids A parent lets a toddler out of sight for a minute…and, to his horror, the child gets critically injured because the TV falls on him. This is not uncommon. One of the top hidden hazards in homes wher..

NEWS FLASH – CA – OCT 2014

NEWS FLASH SC rules on jurisdiction in cheque bouncing cases Prosecuting jurisdiction in a cheque bouncing case has been a highly contested issue since very long. Clearing all controversy, the Supreme Court recently ruled in the Dasrath Rupsin..

CERS MEDIATES – CA – OCT 2014

CERS MEDIATES We strive to resolve consumer complaints through mediation before we resort to legal action. If you have a complaint, email it to: complaints@cercindia.org Given below are a few of the complaints resolved recently. POLICY NOT CLE..

CERS SETTLES IN COURT – CA – OCT 2014

CERS SETTLES IN COURT When mediation efforts fail, CERS files a complaint as the first litigant supporting the consumer right through the legal process. CANCELLATION CHARGE Wedding is off, hotel told to pay part of advance amount Narendra Kamd..

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